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Posted: January 24, 2012

City to complain to CRTC about Shaw Cable’s broadcasts

The City of Cranbrook has had enough of the decline of broadcast service being provided by Shaw Cable.

Last year Shaw Cable opted to stop broadcasting city council meetings live. Instead, they started showing taped recordings 24 hours after-the fact (6 p.m. on Tuesdays).

However, those broadcasts have become difficult for people to watch lately, with a variety of technical glitches turning viewers away.

The city is not amused.

At last night’s (Jan. 23) regular meeting of council, Coun. Angus Davis put forward a notice of motion that was unanimously approved by council, for the city to write a letter of complaint to Shaw Cable.

Davis’s motion begins by pointing out that Shaw Cable’s rebroadcasting “has been deteriorating” the past few years and despite efforts made by the city to ensure its meetings are broadcast, with the city having spent “thousands of dollars to ensure that council meetings are recorded in a manner suitable to Shaw Cable for broadcasting,” service continues to decline.

Davis also noted that a great many Cranbrook residents rely on Shaw in order to watch council meetings because they can’t get to them because they are seniors or shut-ins.

“Therefore be it resolved, that the City of Cranbrook provide to the CRTC (Canadian Radio-television Telecommunications Commission) a history of the inability of Shaw Cable to provide the service to the community and, noting in this presentation that Shaw Cable itself is identified corporately as a community organization but in the provision of this much relied upon feature they are either not able, or choose to not act in that capacity,” the notice in motion states.

Mayor Wayne Stetski said council will discuss the notice in motion at its next regular council meeting in two weeks (Feb. 6).

E-KNOW tried to locate a phone number or email address for Shaw Cable’s corporate/media communications in order to allow the company a say on this matter but after an extensive Google search, was unable to find any such contact information.

Ian Cobb/e-KNOW


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